Get the skills, insights and competencies to conduct negotiations successfully at every level

(Highlights)
▪ Identify and use the six stages of the Negotiation Model
▪ Explore the four dimensions of DISC and how it impacts persuasion and negotiation
▪ Plan your own strategy to apply to your negotiations

(Key Competences)
▪ Negotiation skills
￭ Persuasion and Influence
▪ Active listening skills
￭ Planning for negotiations
▪ Communication skills
￭ Managing confrontations
▪ Know when—and when not—to negotiate
▪ Develop an effective plan and strategy for any negotiation you encounter
▪ Learn the 6 stages of the Negotiation Model
▪Know what behaviour to adapt at each stage of the negotiation process
▪Successfully apply the principles of persuasion to any negotiation situation
▪Effectively negotiate face-to-face, on the phone or through e-mail and other media
▪Understand the four dimensions of DISC and the style tendencies of each
▪Identify why negotiations become derailed and how to avoid negotiation traps
▪ Learn how to use different communication techniques in different situations
▪ Become a great negotiator in your role

(The Right Programme for You)
You work in sales, purchasing or are a head
of a team or department, and you need to
negotiate the best possible terms of an
agreement for your company. This
programme gives you the skills you need.